العربية

Privacy Policy

Mandoob Platform

Last updated: July 04, 2025

At Mandoob app, we are committed to protecting your privacy and ensuring the highest levels of security for your information. This policy explains how we collect, use, and protect information when you use our app, which serves as an intermediary between pharmaceutical companies and pharmacies to facilitate ordering medicines and medical supplies, and viewing changing prices and new offers.

1. Information We Collect

When you use the app, we may collect some or all of the following data:

  • Registration Information: Such as name, phone number, city, institution name (pharmacy or company), and geographical location (if necessary)
  • Usage Information: Such as searches, products viewed or ordered, and behavior within the app
  • Transaction Data: Such as orders, prices, quantities, and offer details

2. Use of Information

We use the data we collect for the following purposes:

  • Facilitating communication between pharmacies and pharmaceutical companies
  • Displaying products, updated prices, and offers
  • Managing and tracking orders
  • Improving user experience and developing app services
  • Sending notifications, support messages, or service-related updates

3. Data Sharing

We do not sell or rent user data to any party. Some information may only be shared in the following cases:

  • With trusted partners to provide the service (such as shipping companies or payment providers)
  • When requested by competent legal authorities in accordance with applicable laws

4. Data Protection

We are committed to taking all technical and organizational measures to protect user data from unauthorized access, loss, or manipulation.

5. User Rights

You have the right to:

  • Access your personal data
  • Modify or update your information
  • Request deletion of your account or data, according to local laws

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through the app or our official channels.